Informant

The Informant is CNB's Telephone Banking System. You can check your balances, transfer funds between accounts, make loan payments, request a copy of your bank statement via fax, or activate/deactivate your debit card.

For More Information:

Lisa Robertson or Tammy Hufford                          

512.869.5822

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Using Informant

Dial the local or toll free Informant number.

800.922.6236

After the GREETING, listen to the MAIN MENU, then select the information you want to access by pressing the appropriate number on your telephone key pad:

Press 1 - Checking Information

(for current balance; year-to-date interest; interest paid last year)

Additional Options

Press 1 - Checks & Other Debits

Press 2 - Deposits & Other Credits

Press 3 - ATM & CheckCard Transactions

Press 4 - Checks by Amount

Press 5 - Checks by Check Number

Press 6 - Statment by Fax

Press 2 - Savings Information

(for current balance; year-to-date interest; interest paid last year)

Press 3 - Certificate of Deposit Information

(for current balance; year-to-date interest; rate and maturity)

Press 4 - Loan Information

Press 1 - Installment Loans

(for current payoff; priipal balance; current and year-to-date interest; last payment date and amount)

Press 2 - Home & Commercial Loans

(for current payoff; principal balance; current and year-to-date interest)

Press 5 - To Transfer Funds or Make a Loan Payment

Press 6 - To Verify Available Funds

(by check number & amount)

Press 8 - To Change Your PIN

(your Personal Identification Number)

Press 9 - To End This Call

Press 0 - To Speak to the Operator

(during business hours)

Press * - To Repeat These Choices